Desktop/Helpdesk Management

Osiris Solutions offers the full gamut of expertise, level one through four, to suit an organizations requirement. Our personnel have significant experience supporting Network Operations Center (NOC) and Customer Support Services (CSS) activities. Whether an organization requires basic Help Desk client-facing support agents or high-level enterprise expertise, Osiris Solutions can provide both services.

We routinely plan, assist, and manage enterprise-level migrations throughout the nation. Our staff has the ability to resolve even the most complex technical issues. Whether supporting a difficult Enterprise Exchange migration or simply supporting a four person office, we have the technical knowledge, applied ability, and years of confirmed experience to effectively troubleshoot and resolve issues to keep organizations operable. We pride ourselves on ensuring all networking issues are resolved in a time sensitive manner.